How to fix Wi-Fi not working on HP laptop

How to fix Wi-Fi not working on HP laptop

Wi-Fi networking is the convenient way to access the Internet. However, a lot of things that can go wrong while using a wireless connection and it’s frustrating when the connection is slow, intermittently drops, or cannot connect. Below mentioned steps in this article provide tools that have been found helpful in solving many issues that can occur with wireless network and Internet connections. Are you ready to fix your problem (Wi-Fi not working on HP laptop)? You just need to follow the steps mentioned below and execute them accordingly.

Step1: Using automatic troubleshooting.

To use the automatic troubleshooting follow the steps mentioned below.

If your system has the wireless key or button on or near the keyboard and the wireless activity light is off or amber in colour, then press the key or button to enable the wireless adapter. That key might be the F10 key, F12 key or labelled with a symbol of an airplane.

  • If the wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try to connect the Internet again. If problems persist then continue using these steps.


  • If your computer does not have a wireless key or the wireless activity lights remains off or orange, then continue using these steps.
  1. ClickStart and type troubleshooting into the Search field.
  2. Now selecttroubleshooting from the search results.
  3. Afterwards Click Network and Internet.
  4. Click on Internet Connections.
  5. Click Internet Connections.
  6. Click Advanced.
  7. Click Run as administrator(if present), check Apply repairs automatically, and then click on Next.
  8. Click troubleshoot my connection to the internet and then click next.
  9. 9. After the automated troubleshooting has completed now read the information on the screen.
  • If issues are found then window provides more information about issues that found. This window might also show you what was fixed or steps that you can take to resolve the issue. Read on the information in the window and perform any suggested steps. Now try connecting to the Internet again. If problem still remains the same, close the troubleshooting window, and then continue to the next step.
  • If no issues were found out and your HP computer is still experiencing Wi-Fi issue, close the troubleshooting window, and then move on to the next step.

Step2: Reinstalling the wireless network adapter driver.

By removing and reinstalling the wireless network adapter driver can clear the registry values and reset the configurations, this is all happens so that driver can be properly setup and accessed by Windows. You can use one of the following sections mentioned below to reinstall your wireless adapter.

Using Recovery Manager to restore Software and Drivers.

If your system was configured to order, you might need to reinstall the certain software programs using the specific software installation discs that came with your computer.

Use the following mentioned steps below to reinstall original software or drivers.

  • In Windows, search for and open HP Recovery Manager.

If prompted for an administrator password or confirmation, you required to type the password or provide confirmation. If prompted by User Account Control to allow the program to make changes to the computer, click on yes.

  • Under Help, click Reinstall drivers and/or applications and wait for the Recovery Manager to generate a list.
  • Now select the checkbox next to the drivers you want to reinstall.
  • Afterwards Scroll down to the list of applications.
  • Select the checkbox that is next to the applications you want to reinstall, and afterwards click Install.
  • The system installs the applications and drivers.

NOTE: Some systems might not have the software applications to install or the applications section might not be available. This is absolutely normal, software should be installed from the HP website or from the website of the software manufacturer.

  • When the Installation is completed message pops up, click OK.
  • Close all other applications and then restart your computer.


Using Window Device Manager to reinstall the driver.

If your system doesn’t have the HP Recovery Manager, use Windows device manager to uninstall the wireless adapter instead.

  • If you are using an external USB wireless network adapter or cellular broadband device then unplug it. Restart your system and then plug it into different USB port after the windows open.
  • From your Windows Vista desktop, click on Start, and then type Device Manager in the search field.
  • Select the Device Manager from the list of results.
  • Then Double-click Network adapters.
  • Afterwards Right-click the name of your wireless network adapter, and then select the Uninstall option.
  • When the Confirm Device Uninstall screen pops up, click on OK and wait for the device to uninstall.

After the previous step the name of the wireless adapter no longer displays in the network adapters category when it has been uninstalled.

  • At the top of Device Manager Window, click on Action, and then select Scan for making changes in hardware.

The system reinstalls wireless network and the wireless network adapter name is shown in the Network Adapters category.

  • When the network adapter name displays in Device Manager, close the Device Manager, and then restart the system.
  • Now try connecting to the internet again, if the problem still continues, move on to the next step.


Step3: Updating wireless network drivers.

Downloading and installing the latest driver for the wireless adapter can rectify issues with wireless Internet connections, especially issues that is related to performance or fitful dropped connections.

You can use one or more of the following sections to find updated drivers for your wireless networking hardware. If you cannot find an updated driver or the updated driver fails to resolve the issue then jump on to the next step.

Getting Driver update from HP (Hewlett-Packard)

HP (Hewlett- Parker) tests and posts many updated drivers from wireless adapter manufacturers. HP might have the more current version of the wireless driver than the one you are using right now. To find out if a driver is available for your model of computer or not, click on this link and enter the model number to find software and drivers. In many instances, the wireless driver is the part of a driver package for your motherboard called a chipset. When visiting HP’s website, what you need to do is, look for a wireless driver first, and then the chipset. However, If a wireless adapter driver is not available. Read the details for the software downloads that are available if you need more information about this.

If your system right now does not have access to the Internet, use another system with the Internet access to download and install the wireless driver softpaq to a USB storage device. Then you can connect the storage device to a USB port on your system and open the softpaq file that was downloaded to update your driver or chipset.

For more information about downloading software, click on this link .


Getting driver updates from other sites.

Other websites might provide you the driver updates for the exact model of wireless hardware. If you cannot find an updated driver from HP then go through the steps described below to check if a more updated version is available on World Wide Web.

  • From your Windows 10 desktop, click on Start and then type Device Manager into the search field.
  • Now select the device manager from the list of results.
  • Double- Click on the network adapters, then right click the name of wireless adapter and then select Properties.
  • Afterwards click on the Driver tab, and then look at the name next to Driver Provider.
  • Visit the Driver provider’s website for an updated driver. You can find the website by browsing on the internet using the driver provider’s name.
  • In case if you don’t find the updated driver in the driver provider’s website or even you are unable to find the provider’s website then click the Details tab in device manager, now select the Hardware Ids from the priority list, and then right click the first hardware device id in the and select Copy. Afterwards paste the hardware id into the internet search page to find the sites that host the drivers.
  • If you find the updated driver then follow the instructions to install it. Otherwise, use another method to find and update the driver or move on to the next step to continue trouble shooting process.
  • In case updated driver fails to solve the problem then it’s better to go on to the next step.


Installing updated wireless LAN drive using Device Manager (When an Internet connection is available)

If you download and update the latest wireless LAN adapter then it can resolve many issues with slow wireless internet connection. Follow the steps mentioned below that described how to install and update WLAN driver using Device Manager.

  • Click on start and in the search field type Device Manager.
  • Now select the Device Manager from the list of results.
  • Then Double-Click on the Network adapters, right click on the name of wireless adapter and select update driver software.
  • Click on search automatically for the updated driver software.
  • If an updated driver is found then follow the instructions to install it.
  • If Device Manager doesn’t find the updated driver then continue with these steps to check the wireless adapter manufacture’s website.
  • In the Device Manager, right click the name of adapter and then click Properties.
  • Now click the Drive Tab, Make a note of the driver provider, date and version.
  • Click on the the driver provider’s website for an updated driver.
  • In case if the updated driver fail to solve the problem then go to the next step.

 Step4: Checking and Reset Hardware.

Resetting the hardware on the wireless network in the proper sequence can resolve a variety of connection and performance issues.

  • Click on Start and the shutdown.
  • If your network includes the wireless router, wireless gateway or wireless modem/ router combination, unplug the power cord.
  • If your network includes the separate broadband modem, unplug the power cord from the broadband modem.
  • Wait for at least five seconds, and then plug the power cord into the wireless router and back to the broadband modem if separate.
  • Wait for all the lights to turn on, In case lights on the broadband modem indicate a problem, go through the following steps for the solution.
  • If all the lights remains off after reconnecting the power, check out the power source by plugging the power cord into another power outlet. If it still are not performing then Service or replace your broadband modem.
  • In second case if only the power light is on and the remaining lights are off or show no activity, a network connection is not being detected. Ensure that the cable carrying the Internet signal is connected to the broadband device. Ensure Internet cables coming into your residence have not been damaged or disconnected. If the cables are damaged or disconnected then you need to contact your Internet service provider.
  • In case if Internet or Online light continuously blinks and does not indicate an online connection is available, the problem likely resides with your Internet service provider. Either wait until service is restored or contact your Internet service provider for the help.
  • Turn On your system and wait until the windows completely open.
  • Now Right Click the network connection icon in the system tray and select Network and Sharing Centre.
  • Select Manage Network Connections.
  • Verify the status of wireless network.
  • For enabling the connection, right click the connection and then select enable. It might take few seconds for the connection to become enabled.
  • A window might open asking you for a password or the push button connect actions depending upon the type of security you are using.
  • If you are able to connect to the internet and the network then you are done with it. Your issue is resolved.

We hope you find the above mentioned information useful. We wish the outcome of your efforts will turn in your favor (Fix Wi-Fi not working on HP laptop).

3 thoughts on “How to fix Wi-Fi not working on HP laptop”

  1. Wuuusshhh, Finally I got the solution. Seriously Thanks for this great article. I was on the verge of breaking up with my long distance girlfriend coz of this fuckin problem. You are saviour!

  2. Badly needed this, I had been unable to watch my selected motivational videos on YouTube due to this problem, you know what In order to accomplish anything, you need a driving force, otherwise, nothing would happen, this is my life theory..seriously past few day we like nightmares for me. Kudos to you guys!!

  3. Hey, Thanks for this wonderful article, I would have dumped my laptop out of frustration but you saved it 😛 Anyways, Thanks for this article. Keep up the good work. Cheers!!

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