How To Fix Brother Printer Not Printing

How To Fix Brother Printer Not Printing

We all know that Brother Printers are the best printers in the world. At Brother, they have always stood by their products, proclaiming them to be of high quality, user-friendly, reliable and cost-effective. However, in case if you are facing problems related to Brother Printers, we are here to solve all your problems. These might be the some problems you are facing right now.

 

  • One or more of the ink colours are missing from your printed documents?

If you are going through this kind of problem then the ink cartridge(s) may not be installed correctly or nozzles in the print head may be clogged. Verifying the ink cartridges are installed properly and/or cleaning the print head may resolve your problem.

What you have to do is verify the ink cartridges are installed correctly. Solutions for problems related to print quality http://support.brother.com/g/b/faqlist.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1975 is just a click away and there you will get to know how to deal with such kind of problems.

  • Unable to print from your computer via network?

 

If your machine’s display is blank, then the Brother machine is not powered on or is in sleep mode. What you need to do is press a button on the machine to see if it wakes from sleep mode. If it does not, then verify that it is plugged into a working outlet or any power switches are turned to the ON position.

NOTE: If you are unable to power on your machine, then this solution will not work. Troubleshoot this hardware issue.
For the solutions related to printing via network problems, Click on this link http://support.brother.com/g/b/faqcategory.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype2=176  and you will find the solution from the most basics to the complex issues.

  • Cannot print from your computer via USB?

 

Follow the following steps to solve this kind of problem.

  1. First check the status of your brother machine.
  2. Check the connection of your brother machine with the computer.
  3. Examine the printer driver settings.
  4. Try printing from different applications.
  5. Restart both (Brother Machine and the Computer).
  6. Now reinstall the printer driver.
  7. Make sure device manager recognize your Brother machine (Only for Windows users)

There is always a solution for every problem and the Solutions for problems related to printing via local connection (USB or Parallel) is just a click away http://support.brother.com/g/b/faqlist.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1973

 

  • Not being able to scan or print while using Brother iPrint&Scan from your Phone?

 

  1. Windows phone

You can print your images (JPEG, PNG) from your Mobile phones. You can also scan from the document glass or auto document feeder of your Brother machine for certain specific models. Not all the models of brother machine support scanning.

 

In order to print or scan using the Brother iPrint&Scan, you have to ensure that the Brother machine is connected to the same wireless network as the Windows Phone® mobile device. The machine could be connected either wirelessly or by using a wired

 

network connection to a wireless access point. (The available connection type will vary by model). You will find the solution of this problem in an elaborative manner in the link below. http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1974&faqid=faq00002943_000

2.The error message “No Supported Devices Found” appears on the Brother iPrint&Scan display (iPhone, iPod touch, iPad).

The error message occurs only when your Brother iPrint&Scan is failed to detect your brother machine. Please refer to these following steps to resolve this issue.

  1. First of all you have to check the settings of your Apple mobile device.
  2. Confirm that your brother machine is connected to the network.
  • Check the settings and connections of wireless access point/router.

For the elaborative explanation of all the steps go through this link http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1974&faqid=faq00002984_000 .

 

  1. The error message “No Supported Devices Found appears on the Brother iPrint&Scan display (Android Smartphones)
  2. Examine the settings of your Android Smartphone.
  3. Confirm your machine is connected to the network.
  • Check the settings and connections of wireless access point/router.

For the brief explanation of each point you can go through this link http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1974&faqid=faq00100066_000 .

 

  • General Problems?

If your printer’s display is blank, then the Brother machine may not be powered on, check the machine to see if it wakes from sleep mode. If it does not, then examine that it is plugged into a working outlet and any power switches are turned to the ON position.

Check the display for any error messages. An example would be “Paper Jam” or Ink/Toner Empty”. If the display shows an error then troubleshoot to clear the issue indicated. You might be facing problems such as colour ink cartridges run out of ink even if you rarely print in colour, Machine prints only one copy of document even though you have given the command of two or more copies, Print speed is slow while using XML paper Specification printer driver and many more like this. For such kind of general problems http://support.brother.com/g/b/faqlist.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1977 click on to this link as this contains the solutions for all your general problems.

 

  • How to Print, Fax, Copy and Scan using A3/ Ledger size paper?

 

The Machine supports A3/Ledger print, fax, copy and scan functions. The default product setting is for A4 use, Hence you need to change the settings to use A3/Ledger paper.

Follow the instructions given in this link http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1978&faqid=faq00002587_000  to use the A4 paper in tray 1 and A3 paper in tray2.

 

  • Brother machine stop all printing operations when any of the ink cartridges are empty?

Basically, your Brother machine is designed in such a way that it stops functioning all printing operations when any of the ink cartridges are empty. This is to ensure the life of the print head and maintain its premium print quality. If the unit were to continue printing, print jobs or cleaning cycles then it would suck air from the empty cartridge and could damage the print head.

However, your Brother machine exceptionally can operate in a B & W Print Only (black and white) mode when one or more colour ink cartridges are being empty. When a colour cartridge is empty, an error message will appear on the LCD of the machine stating “B & W Print Mode Only Replace Ink”. For further information click on to this links.

 

 

http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1978&faqid=faq00002461_001

  • Unable to print on both sides of paper?

However, your Brother machine does not support Automatic 2-sided (Duplex) printing (the machine automatically prints on both sides of a sheet of paper) but you can manually print on both sides of a page.

If your Brother machine is connected to a PC, you can use the Print Odd Pages and Print Even Pages settings in your printer driver. As there is a procedure to follow for this, click on to this link to know http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1978&faqid=faq00000073_017

If your Brother machine is connected to a Macintosh®, you can use the Print Odd Pages and Print Even Pages settings in the Print Dialog Box of the application you are printing from. To know the procedure go through this links http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1978&faqid=faq00000073_017.

For example, if you are using a PC and want to print a 10-page file on 5 sheets of paper, you must set the printer driver to print all odd-number pages in the reverse order (9, 7, 5, 3, 1) first, print the odd-numbered pages then reload the printed pages into your Brother machine, set the printer driver to print all the even-numbered pages in normal order (2, 4, 6, 8, 10), then print the even-numbered pages.

  • Unable to change the printer driver setting?

 

You can change the printer driver settings in the Printer Properties dialog box and the Printing Preferences dialog box. In this link http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1982&faqid=faq00002705_000  you will get to know the steps to open Printer Properties and Printing Preferences.

NOTE: Illustrations shown in the link are from a representative product and operating system, and may differ from your Brother Machine and operating system.

 

  • The Brother Machine’s copy icon (for example xxx-xxxx-(copy 1)) pops up in the devices and printers. (For Windows)

If you have changed the USB port of your computer connected to the Brother machine, or you have installed the printer driver many times, the icons with the same printer name might be created. In that situation, some printer drivers are working, others may not be working. To print documents you have to choose the printer driver which is working. To know more on this http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1982&faqid=faq00003033_000 click on to this link.

 

  • You want to change the Printer driver setting but the OK button of the printing preferences dialog box is out of PC screen and you cannot click it?

This problem usually emerge when PC screen resolution is set under 6000 by xxxx pixels.

(“xxxx” indicates the wide pixel size).

http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1982&faqid=faq00002619_000 .

 

  • Got an error “Print Queue is stopped”?

 

If you are trying to print and you get a message that the Print Queue is stopped then in that case you will need to reactivate the queue to continue. This is actually a feature of the Print Centre or Printer Setup Utility application which allows you to pause print jobs for the later printing or batch printing. Please follow the instructions listed in the link. http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1973&faqid=faq00000121_001 .

 

  • Ink is still wet after printing on a Glossy Paper and even after the ink dries, smudge appears?

 

To resolve this kind of issue you have to ensure that the Media type setting in the printer driver or the Paper Type setting in the machine’s menu matches the type of paper you are using. If you want to know how to change the setting follow the procedures mention in the link. http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1977&faqid=faq00002537_002

 

  • Does your Brother Inkjet printer support PostScript printing (PPD)?

 

First of all this Brother Inkjet printer does not support printing with PostScript. It supports printing commands from a Graphics Device Interface (GDI) printer driver only. Some Brother laser printer products support PostScript printing (PPD) by using the Brother BR-Script printer driver (PostScript language emulation).

 

You can check the specifications and supporting documentation of Brother Laser products for PostScript information on http://support.brother.com.

 

  • Delete print job from the print queue?

 

For deleting the print job from the print queue follow the steps mentioned in the link. http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1983&faqid=faq00003028_000

 

  • When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to get the grayscale image?

It depends on the following two conditions: Paper Type Settings and Machine Operation Mode. For brief knowledge on this topic click on to this link. http://support.brother.com/g/b/faqend.aspx?c=eu_ot&lang=en&prod=dcp6690cw_eu_as&ftype3=1983&faqid=faq00002015_002 .

So these are the problems you might be facing right now or have faced. Avoiding the problems may cause them to come back to you. Small problems can become big problems and create a lot more trouble for you. We provide you the best solutions for every possible problems. What you have to do is just follow the steps we mentioned above and it will definitely solve all your problems. You should always go for the best product in the market and that is without any doubt “Brother Printer”.

Usually people wish and want and hope for a better product rather than do the simple thing that they can do and that is ‘awareness’. What we often do after buying a printer is wish for that it turns out good for us. Do wishes really work when it comes to lack of commitment from our side? What if, you spend lot of money on printer and after sometime it starts disappointing you that could add insult to injury. This could be the worst problem so many people are facing right now or you have faced. Don’t feel discouraged about your decision you have made, that is all very much part of the journey of life. Over the years Brother have won so many prestigious awards.

 

 

 

iF Design Award.

Over the years Brother have won the “IF Design Awards” many times. This award is one of the most prestigious awards and is given on the basis of aesthetic, functionality and environmental performance of the product.

PCMag Awards

PCMag.com annually surveys its readers to solicit their feedback on a variety of computer and electronic items, including printers and Multi-Function Centres. Brother has consistently performed tremendously well in these surveys.

Brother won 2015 PCMag Award in “Printers and Multi-Function Centres” category:

PCMag.com Readers’ Choice Award, Winner for Printers (7 years in a row).

PCMag.com Business Choice Award, Winner for Printers (3 years in a row).

So the choice is yours either go for the best or being satisfy with the rest.